Terms and Conditions for Infuse Books
Welcome to Infuse Books. These Terms and Conditions govern your use of our website, infusebooks.co.uk, and our services. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our services.
1. Use of the Website
- You must be at least 18 years old or have parental/guardian permission to use this website.
- You agree not to misuse the website, engage in fraudulent activity, or violate any laws in connection with your use of our services.
2. Orders and Payments
- All orders are subject to availability and confirmation of payment.
- We accept payments through Paypal. All payment information is processed securely via Paypal.
- Price are listed in GBP and include applicable taxes unless stated otherwise.
3. Shipping and Delivery
- We only ship within the UK.
- Estimate delivery times are provided at checkout and may vary depending on your location.
- Shipping costs are calculated at checkout and are non-refundable unless specified under our Return Policy.
4. Return and Refund Policy
We want you to be satisfied with your purchase. If you are not, please review our return and refund policy below:
a. Returns:
- Returns are accepted within 14 days of delivery for physical books and items.
- Items must be in their original condition, unused, and include all original packaging.
- Certain items, such as digital downloads, gift cards, or clearance items, are non-returnable.
b. Refunds:
- Refunds will be processed within 7 business days after receiving and inspecting the returned item.
- Refunds are issued to the original payment method.
- Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).
c. How to Initiate a Return:
- Contact us at books@infusebooks.co.uk with your order number and reason for the return.
- We will provide you with return instructions, including the return shipping address.
5. Digital Content
- Digital content (e.g., eBooks) purchased through our store is non-refundable once downloaded.
- You are granted a limited, non-transferable license to access and use the digital content for personal, non-commercial purposes.
6. Intellectual Property
All content on this website, including text, images, and logos, is the property of Infuse Books or its licensors. You may not reproduce, distribute, or use our content without prior written permission.
7. Limitation of Liability
We are not liable for:
- Delays in delivery caused by events outside our control (e.g., natural disasters or shipping carrier delays).
- Loss or damage resulting from your use of our website or products, except as required by law.
8. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website, and your continued use of the website constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the UK, without regard to its conflict of law principles.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: Infuse Books, books@infusebooks.co.uk